Frequently Asked Questions
Let’s make your next project simple.
Quick answers to common questions about custom products, artwork, and ordering with CCA.
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Frequently Asked Questions
What are the minimum order quantities?
Minimums vary by product and decoration method. Tell us what you have in mind and we’ll help you find options.
How long will my order take?
Timing depends on the products, quantities, decoration, and shipping. Share your needed-by date when requesting a quote so we can check suitable options.
What artwork do you need?
Send the logo or artwork you have. Vector files are helpful for many projects. Your CCA rep can review your files and explain any artwork preparation needed.
Will I see a proof?
Your CCA rep will coordinate the artwork review and approval steps for your order before production. Ask about the proof process for the products you select.
Can you help me choose products?
Yes. Tell us who the products are for, what you want to achieve, your quantity, and your budget. We’ll recommend options to consider.
How do I request a quote?
Use Start a Project to send us your details. You can also use the Giftbox Builder or Fundraiser Builder to organize a request, or call 440-340-5068.
Still have a question?
Tell us about your project and we’ll get you the answers you need.
Start a ProjectReady to request custom products?
The more you can share about your project, the easier it is to compare suitable products and decoration options. Your CCA rep will help clarify details before you approve an order.
What to include in your request
Send your company or organization name, the audience, estimated quantity, product ideas, budget, and any needed-by date. Include your logo or artwork if available.
Choose a starting point
Use the online catalog for ideas, the Giftbox Builder for curated gifts, or the Fundraiser Builder for a group product request. You can also contact us directly if you are unsure where to begin.
Open the Giftbox Builder